Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@cekohome.com.

Sale items

Discounted items are subject to return, just like items with a regular, non-promotional price.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@cekohome.com and send your item to: 2255 Squak Mountain Loop So, Issaquah, Wa, 98027 United States.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Need help?

Customer Support: 24/7

Customer Support Team

E-mail: support@cekohome.com

Phone: +1 (304) 801-3146

Address: 2255 Squak Mountain Loop So, Issaquah, Wa, 98027 United States.