Shipping Policy
we strive to provide a seamless and efficient shipping experience for our customers. Our shipping and delivery policy outlines the procedures and guidelines for the dispatch and receipt of products purchased from our store.
SHIPPING COST
Free shipping of all orders in USA
Shipping Methods :
We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of the items, shipping method selected, and delivery destination. The exact shipping charges will be displayed at checkout before you complete your purchase.
Order cut-off time will be 12:00 AM (GMT-07:00) Mountain Standard Time (Denver) Monday to Friday
Processing Time:
Orders are processed within 1-3 business days after payment is confirmed. Please note that orders placed on weekends or holidays will be processed on the next business day.
Delivery Time:
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- Standard Shipping: Typically takes 3-5 business days for delivery within the United States. Monday to Friday
International shipping times vary based on the destination country and selected shipping method. Please allow additional time for customs processing.
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment using the provided link on our website or the carrier’s tracking portal.
We ship to select international destinations. International shipping costs and times vary based on the destination country. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. cekohome is not responsible for any delays caused by customs clearance processes.
Shipping Restrictions:
Certain products may have shipping restrictions due to regulatory or logistical reasons. These restrictions will be noted on the product page, and affected orders will be notified promptly.
Delivery Issues:
If you experience any issues with your delivery, such as a delayed, lost, or damaged package, please contact our customer service team immediately. We will work with the carrier to resolve the issue as quickly as possible.
Contact Information:
For any questions or concerns regarding our shipping and delivery policy, please contact our customer service team at support@cekohome.com or call +1 (304) 801-3146 Our team is available Monday through Friday, 9 AM to 5 PM (EST), to assist you.
Thank you for choosing cekohome! We are committed to ensuring your satisfaction with our products and services.
Customer Support: 24/7
E-mail: support@cekohome.com
Phone: +1 (304) 801-3146
Address: 2255 Squak Mountain Loop So, Issaquah, Wa, 98027 United States.
